Welcome to 360VoiceBot! These Terms & Conditions (“Terms”) govern your access to and use of our website (360voicebot.com), AI-powered tools, services, and related products, including our Gender Analysis and Identification Toolkit and other telecom-focused AI solutions (collectively, “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please refrain from using our Services.
1. Eligibility
- You must be at least 18 years old or have legal authority to use our Services.
- You represent that you have the legal capacity to enter into these Terms.
- If using our Services on behalf of a company or organization, you confirm you are authorized to bind that entity to these Terms.
2. Use of Services
- Permitted Use: You may use our Services solely for lawful purposes and in accordance with these Terms. Our AI tools, such as gender detection algorithms, are designed for legitimate business purposes, including telecom analytics and customer insights.
- Prohibited Activities: You agree not to:
- Use our Services for illegal activities or to violate any laws.
- Attempt to reverse-engineer, decompile, or hack our AI models, algorithms, or software.
- Distribute malware, viruses, or any harmful code through our Services.
- Overload, disrupt, or interfere with our servers or networks.
- Use our Services to infringe on intellectual property rights or privacy of others.
3. Account Responsibilities
- Registration: To access certain features, you may need to create an account. You agree to provide accurate, current, and complete information during registration.
- Security: Keep your account credentials (username, password) confidential. You are responsible for all activities under your account.
- Unauthorized Access: Notify us immediately at [email protected] if you suspect unauthorized use of your account.
- Account Termination: We reserve the right to suspend or terminate your account for violations of these Terms or for any reason at our discretion.
4. Intellectual Property
- Ownership: All content, AI models, algorithms, software, designs, logos, and materials on 360VoiceBot Services are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.
- Limited License: We grant you a non-exclusive, non-transferable, revocable license to use our Services for your personal or business purposes, subject to these Terms.
- Restrictions: You may not copy, modify, distribute, sell, or create derivative works from our Services or content without our prior written consent.
5. User-Generated Content
- Your Data: When using our AI tools (e.g., uploading datasets for gender analysis), you retain ownership of your data. By uploading, you grant us a non-exclusive, worldwide, royalty-free license to process, analyze, and store your data to provide our Services.
- Responsibility: You are responsible for ensuring your data complies with applicable laws and does not infringe on third-party rights.
- Data Removal: You may request deletion of your data by contacting [email protected].
6. Payment and Subscriptions
- Fees: Some Services may require payment. All fees are non-refundable unless otherwise stated. Pricing details are available at 360voicebot.com/pricing.
- Billing: You agree to provide accurate payment information and authorize us to charge applicable fees.
- Changes: We may modify subscription plans or fees with prior notice. Continued use after changes constitutes acceptance.
7. Limitation of Liability
- As-Is Basis: Our Services are provided “as is” and “as available” without warranties of any kind, express or implied, including fitness for a particular purpose or non-infringement.
- No Liability for Damages: To the fullest extent permitted by law, 360VoiceBot, its affiliates, and partners will not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of our Services.
- Maximum Liability: Our total liability for any claim related to these Terms or Services will not exceed the amount you paid us in the 12 months prior to the claim.
8. Indemnification
You agree to indemnify and hold 360VoiceBot, its affiliates, officers, and employees harmless from any claims, losses, or damages, including legal fees, arising from your use of our Services, violation of these Terms, or infringement of third-party rights.
9. Termination
- By You: You may stop using our Services at any time.
- By Us: We may suspend or terminate your access to our Services if you violate these Terms, engage in unlawful activities, or for any reason at our sole discretion.
- Effect of Termination: Upon termination, your account access will cease, and we may delete your data, subject to applicable laws.
10. Governing Law and Dispute Resolution
- Governing Law: These Terms are governed by the laws of Delaware, USA, without regard to conflict of law principles.
- Dispute Resolution: Any disputes arising from these Terms or Services will be resolved in the state or federal courts of Delaware, USA. You agree to submit to the jurisdiction of these courts.
- Arbitration: For certain disputes, we may require binding arbitration, conducted under the rules of the American Arbitration Association.
11. Third-Party Services
Our Services may integrate with or link to third-party platforms (e.g., cloud providers, APIs). We are not responsible for their performance, terms, or privacy practices.
12. Changes to Terms
We may update these Terms periodically to reflect changes in our Services or legal requirements. We will notify you of significant changes via email or our website. Continued use of our Services after changes constitutes your acceptance of the updated Terms.
13. Force Majeure
360VoiceBot is not liable for any failure to perform due to unforeseen circumstances beyond our control, including natural disasters, wars, or technical outages.
14. Contact Us
For questions, feedback, or concerns about these Terms, reach out to us at [email protected] or via our website at 360voicebot.com/contact.
15. Miscellaneous
- Entire Agreement: These Terms constitute the entire agreement between you and 360VoiceBot regarding our Services.
- Severability: If any part of these Terms is found invalid, the remaining provisions will remain in effect.
- No Waiver: Our failure to enforce any right or provision does not waive that right or provision.